Answers to all your auction questions

General Auction

What is a buyer’s premium?

A buyer’s premium is a stated percentage added to the winning bid to determine the total price paid by the buyer. Our premiums are fully disclosed within the bidder contract and hover at or below the industry standard. The buyer’s premium is charged after the sales tax is applied. EXAMPLE: If an item sells for $100.00 and the announced buyer’s premium is 12%, the total cost of the item will be $112.00 plus all applicable taxes.

How do I register for auctions?

LIVE: Registration is a process of identifying yourself as a potential buyer. Bidders participating in a Live Auction event will be directed to the registration desk to complete the registration form, sign the standard Terms & Conditions for the auction, and receive a bid number which will identify you and secure your purchases. ONLINE: Visit the page of the auction you are interested in, view the full catalog by clicking the button, and sign up for the sale via Proxibid (a third party service used to conduct our online sales). Your Proxibid account can be used for all online Bidonline sales.

Why do you require a credit card to register and bid for online auctions?

We want to ensure that all bidders are valid, qualified, and have met the same conditions to be able to participate in our online auctions.

What if I change my mind after bidding?

It is best to be sure you would like to purchase an item before placing a bid. By participating in the day-before preview and coming early to the auction, you can examine all available equipment and get your questions answered by our knowledgeable experts. If you are unsure about an item, it is best not to bid.

How does the Auto-Extend feature on an ONLINE auction work?

If an item receives a bid in the last two minutes, the ending time for that auction will automatically be extended by three minutes. Once three minutes have passed without any bidding, the item will close. This applies solely to Online Only auctions; sales with a live component will not have the auto-extend feature.

How will I know if I am the highest bidder for an ONLINE Auction?

The highest bidder will receive an email after the auction closes.

How much time do I have to pay for my items?

LIVE: All items must be paid for in full on the sale day. ONLINE: All items must be paid in full within 24 hours of winning the item.

How long do I have to remove items that I have purchased?

Removal timeframes will vary, but are generally three business days after the close of the auction. A removal schedule will be announced and posted on sale day. Removal deadlines are concrete and non-negotiable, and bidders should keep them in mind before their purchases finalize. If bidders are unable to gather their items in the time allotted, the items will be considered abandoned and will be disposed of.

How do I pay my bill?

We accept cash, PayPal (online only), cashier’s checks, Visa, Master Card, Discover, and American Express.

Do I pay sales tax?

Buyers are responsible for all applicable state, county, and city sales taxes at our auctions. If items are purchased for RESALE, please bring, fax, or email a copy of your Resale Certificate to the sale.

Do you ship items?

We do not provide shipping, however we will prepare items for shipping and load trucks for a fee. While it is the buyer’s responsibility to arrange shipping, we are happy to provide resources to help facilitate the process.

How do I sign up for auction notifications?

You can sign up simply by entering your information into the fields under the “Subscribe to Newsletter” heading at the bottom of each page.

Can I preview items before I bid?

Yes. Each auction listing will have information regarding where the items are located and a scheduled preview time.

Can I leave an Absentee Bid at your LIVE auction?

YES. We accept all absentee bids at our live auctions. Please contact us at for more information.

Can you help me sell my equipment?

We are a full service company that will make every effort to help you sell your equipment. Our experts will consult with you to assess the value of the assets and determine which of our three methods will convert your asset into cash promptly and with greatest success. Please contact us at for more information.

Bankruptcy Auction

When is payment due?

Unless otherwise stated, full payment is due by the end of the auction day in the form of cash, cashier’s check, credit card, or wire transfer made payable to the escrow company (or Ch. 7 Bankruptcy Trustee).

Who is responsible for title fees and closing costs?

Unless otherwise stated, the Bidder is responsible to pay for all title fees and closing costs. If a property is offered for auction and no title company has been employed (i.e. in a bankruptcy case) the Buyer can always choose any title company they want to issue title insurance.

Do I have an opportunity to inspect the real estate I bid on?

Yes. All bidders are encouraged to personally physically inspect the subject property PRIOR to auction to satisfy themselves with the subject property in its entirety. Unlike a traditional real estate transaction where you make an offer, then you conduct a 10-day inspection; Buying at auction requires the bidder conduct their own independent inspections, appraisals, surveys, title research prior to the auction as the buyer is purchasing the subject property in as-is condition.

Do I need to be financially qualified before I bid on real estate?

Yes. If you are not paying with cash, please get pre-qualified through a lending institution up to the amount of your bid.

Do I have to pay taxes in addition to the purchase price of the real estate?

No. Real estate taxes are levied and paid annually through the County Treasurer.

Contact Us

Have questions? Give us a call or email us anytime.

4111 W Clarendon Ave
Phoenix, AZ 85019-3616

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